Disaster Recovery Services

Agility will help you conduct mandated annual testing across the following critical functions:

• Simulate real-time business transactions just as if you were experiencing a disaster
• Connectivity to core processor (Agility partners with many major providers including Fiserve, OSI and Metavante, but we are capable of connecting to any and all processors.)
• Server rebuild and restoration
• Image deployment to computers
• Phone restoration and redirection
• Access website and other online resources
• Test remote email access
• Establish workspace and workflow of your recovery site

Last year, Agility conducted 244 tests and responded to over 400 disaster events in 30 US States, the District of Columbia and one Canadian province.”

Agility members may test within a mobile office unit, at their own location, or at an Agility Test facility. Our thorough test experience begins with a talented test coordinator who handles all logistics including transportation, test objectives, configuration requirements and even meal, hotel and transportation reservations.

Our business continuity resources include fully-equipped mobile office units, power generators, satellite capabilities, servers, computers, networking equipment, printers, fax machines and more. All of these resources are maintained in a state of permanent readiness across Canada and the United States. Our members have access to:

• More than 10,000 mobile office units and 2500 generators available for dispatch at a moment’s notice.
• A $35 million inventory of equipment
• On-demand phone and Internet communications systems via satellite
• Priority relationships with HP, IBM, GE, GSI, FedEx and more

Agility’s customized technology QuickShip program stocks computers and other IT equipment, pre-configured to your needs, for emergency express shipment. It can be subscribed to as a stand-alone offering but it comes standard in your ReadySuite membership. QuickShip delivers vital equipment to you in as little as 24 hours.

Every Agility member is provided a free account on this secure, password-protected Web portal. Through MyAgility, you can store, view and update pertinent recovery-planning information. Creating a recovery roadmap has never been easier. MyAgility’s innovative tools and resources let you:

• Send Alert Notifications via email and text to lists of employees, customers and vendors.
• Upload and store critical documents such as insurance policies, product warranties, data back-up procedures and more
• Specify resource needs at time of recovery
• Develop an internal communication strategy
• Identify and store vital supply-chain contacts
• Input, update and store fixed-asset inventory information

With Agility, you build relationships with a core team committed to understanding the unique needs of your business. From client services to field operations, we partner with you throughout the entire process.

Immediate Protection: The day you become a member, your business is covered.

• 24-Hour Hotline: Our recovery specialists are available whenever you need Agility.
• Disaster eAlerts: Agility is continually monitoring potential emergency situations. When an event is threatening, Agility will proactively send affected members alerts with critical recovery information to help you prepare in advance of the event.
• Educational Webinars: Agility hosts business continuity Webinars throughout the year to continually educate and inform.